Support

Need help with Carpdex, found a bug, or have feedback? Email us and we'll get back to you.

hello@carpdex.com

Common questions

How do I reset my password?

On the sign-in screen, tap "Forgot password?" and follow the link sent to your email.

How do I delete my account?

Go to Profile → Settings → Delete Account in the app. This permanently removes your account and profile; catches you've logged remain visible but are no longer linked to you.

I signed up but never got a confirmation email

Check your spam or junk folder — confirmation emails occasionally land there. If it's still missing after a few minutes, email us at hello@carpdex.comand we'll help you get set up.

Found a bug or have a feature request?

We'd love to hear about it — email hello@carpdex.com with as much detail as you can (what you were doing, what you expected, what happened instead).